Terms and Conditions
ST Courier Air Cargo Company – Saudi Arabia
1. Introduction
Welcome to ST Courier Air Cargo Company. By using our services, you agree to these Terms and Conditions. Please read them carefully.
2. Services
We provide national and international courier and cargo delivery services.
Delivery times are estimates and may vary depending on destination, customs clearance, and other factors.
We are not liable for delays caused by force majeure events, including natural disasters, strikes, or regulatory restrictions.
3. Shipping & Handling
Customers must provide accurate recipient details, including name, address, and contact information.
Packages must be properly packed; ST Courier is not responsible for damages due to improper packaging.
We reserve the right to refuse shipment of prohibited, illegal, or unsafe items.
4. Payment Terms
All shipments must be paid in full before dispatch unless an approved account or contract exists.
Prices are subject to change without prior notice.
Additional charges may apply for customs, duties, or special handling.
5. Liability
ST Courier’s liability for lost or damaged shipments is limited to the declared value, subject to local and international courier regulations.
We are not liable for indirect, incidental, or consequential damages.
Customers should insure high-value shipments independently.
6. Claims
Claims for lost or damaged shipments must be submitted within 7 days of delivery.
Supporting documentation (receipt, photos, proof of value) is required for all claims.
7. Customs & Import Regulations
Customers are responsible for compliance with local customs, import/export laws, and taxes.
ST Courier may assist with customs clearance but is not liable for customs-related delays or penalties.
8. Privacy
We respect your privacy. Customer information is used solely for processing shipments and complying with regulatory requirements.
We do not share personal data with third parties except as required by law or regulatory authorities.
9. Termination
ST Courier reserves the right to suspend or terminate services to any customer violating these terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia.
Any disputes arising from these terms shall be resolved in the competent Saudi Arabian courts.
By using our services, you acknowledge and accept these Terms and Conditions.